Privacy Policy


Healx Limited (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal information we collect from you is processed by us when visiting our website.

We are Healx Limited, a company registered in England and Wales with Company Number 9018507 (‘We, Us, Our’) and our registered office is Charter House, 66-68 Hills Rd, Cambridge CB2 1LA.

How we protect and respect your data

Please read this Privacy Policy carefully as it describes when and why we collect personal information when you visit our website, how we use your data, how we keep it secure and when we would disclose it to third parties. We may make changes to this policy from time to time, such as to comply with legislation updates or company policy.

We comply with EU General Data Protection (GDPR) and the UK Data Protection Act 2018.

How We Collect and Use Personal Data

We may obtain personal data directly from you in a variety of ways as indicated below.

Via our website

We may collect non-personal identification information whenever you interact with our website. Non-personal identification information may include technical data such as internet protocol (IP) address, browser name and version, the type of computer and technical information about the users means of connection to our website, such as the operating system and the Internet service providers utilised and other similar information. We may use information to understand how similar people to you use our website as a group to help us optimise future visits on our website.

Legitimate interest subscription

In light of GDPR, we consider each of the below as a good reason to continue contacting you in the future. Under GDPR, this is known as a Legitimate Interest and we believe there is a mutual and genuine interest in you hearing from Healx.

  • You are currently or have been a client of Healx
  • You’ve expressed an interest in working with us previously
  • You’ve requested to hear more about our company via email
  • You’re a friend of the business or a close associate
  • You supply services to Healx


Third party processors

We use third party processors who help us operate our business and website or administer activities on our behalf. As a data controller, we ensure our data processors are GDPR compliant. All data is stored either in the EU or in the USA with Privacy Shield compliant data processors. This is something that we verify as an organisation.


Contact type Retention time Criteria
Client 7 years 7 years of inactive engagement
Prospect 3 years 3 years of inactive engagement
Content subscriber 3 years 3 years of inactive engagement
Associate of the business 7 years 7 years of inactive engagement
Supplier 7 years 7 years of inactive engagement
Previous Staff 3 years 3 years of inactive engagement
Applicant 3 months None


How we share data

We do not sell or share your personal information with any third parties.

Your rights

You have the right to access, amend or request that we delete the personal information that we hold on you. Email your request to hello@healx.io.

Your Acceptance of These Terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

This policy was last updated on 3rd Dec 2018.

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